We ship your orders from our network of international warehouses (USA,Canada, Malayia, China,etc). Our products are spread out over multiple fulfilment centers in order for them to get to you as quickly as possible. This means some orders containing multiple items may be shipped seperately from different fulfilment centers and may arrive at different times. Don't panic if you don't get your goodies all at once......Santa is on his way with your products!
We ship all international orders by mail services. After processing your order is completely handled by our worldwide networlk of fulfilment partners. After arriving to your country it will be handled by your postal services.
We will provide tracking number to the email address provided to us when you placed your order. The email will have tracking instructions to guide you to tracking your package. Please note that due to processing time this email may come 2-5 days from the date of purchase.
We provide a " Track your order" link at the top of our site. Please note that all tracking information and instructions will be sent to the email address provided to us when you purchased your products. Also understand that the tracking events may take up to 48-72 hours.
You should see tracking events in 48-72 from the time you get your tracking number. The reason for the time lag is that in most cases the number is issued when the order is process from the fulfilment center to the mail service but once it is out for shipment it will trigger the tracking events.
Your shipment can be delayed. In most cases delivery time delays are due to eg. untimely events, weather, customs, backlogs. We will notify you if there are any problems processing your order in a timely manner.
Yes. In some rare cases because you may live in a remote part of your country. Some countries have different policies with the shipping carrier, custom procedures and may impose import tax. These are rare cases but check with your local shipping company.
We use encrypted SSL security to ensure that your credit card information is 100% protected.We accept payment via PayPal, Visa, Master Card, Debit Cards, AMEX, and Most all major credit card providers. Just choose what is most suitable for you,
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